Last Updated: 8/12/2022
At LAS Shutters + Windows, we respect your privacy and are committed to protecting the personal information you share with us through https://lashome.com.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you may have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including when you:
- request an estimate
- fill out a contact form
- sign up for emails or other marketing communications
- call, email, or otherwise contact us
- submit information through a landing page, form, or other website feature
This information may include:
- name
- email address
- phone number
- street address
- project details
- any other information you choose to provide
We may also automatically collect certain information about your device and website usage, including:
- IP address
- browser type
- device type
- operating system
- pages viewed
- time on site
- referring website
- clicks, interactions, and other browsing activity
2. How We Use Your Information
We may use your information to:
- respond to your questions and requests
- provide estimates or other requested services
- communicate with you about our products and services
- send marketing emails and promotional communications
- improve our website, advertising, and user experience
- measure marketing performance and lead generation
- understand how visitors use our website
- maintain and improve our customer relationship management and follow-up processes
- protect our website and business from fraud, misuse, or other harmful activity
- comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to collect information about website activity and interactions.
These technologies help us:
- understand how visitors use our website
- improve site functionality and performance
- measure the effectiveness of our advertising
- better tailor advertising and marketing campaigns
- remember preferences and settings where applicable
Some of these technologies are placed by us, and some may be placed by third-party service providers and advertising partners.
Depending on your location, you may be presented with cookie choices or consent tools when visiting our website. You can also control cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
4. Analytics and Advertising Tools
We use third-party tools and platforms, which may include the following:
Google Analytics
We use Google Analytics to understand how users interact with our website, such as which pages are visited, how visitors arrive on the site, and what actions they take. Google documentation states that GA4 uses first-party cookies to distinguish users and sessions, and Google prohibits customers from sending personally identifiable information to Google Analytics.
Google Tag Manager
We use Google Tag Manager to manage and deploy website tags and scripts. Google describes Tag Manager as a tag management system that helps site owners manage tags without directly editing site code each time.
Google Ads
We may use Google Ads features such as conversion tracking, audience measurement, and remarketing to better understand ad performance and show more relevant ads. Google explains that advertising cookies may be used to measure ads and show more relevant advertising, and its privacy policy guidance for data segments requires websites using those features to disclose cookie use and opt-out information.
Meta Ads
We may use Meta advertising tools in connection with Facebook and Instagram advertising, including tools that help us measure website actions, campaign performance, audience behavior, and ad effectiveness. Meta states that its Meta Pixel is code placed on a website to help measure ad effectiveness by understanding actions people take on the site.
Mailchimp
We may use Mailchimp to manage email marketing, newsletters, and related audience communications. Mailchimp states that its services may involve cookies and similar technologies when people visit member-operated websites or interact with emails delivered through its service.
Microsoft Dynamics
We may use Microsoft Dynamics 365, including Customer Insights and related tools, to manage leads, customer communications, form submissions, and marketing workflows. Microsoft documents that Customer Insights – Journeys forms treat privacy and security as core features and that forms with web tracking enabled can use a cookie to associate future visits and clicks with a form submission.
5. How We Share Information
We do not sell your personal information for money. We may share information with trusted third parties in the following circumstances:
- with vendors and service providers that help us operate our website, advertising, analytics, email marketing, CRM, and business systems
- with advertising and analytics partners to measure performance and improve campaigns
- if required by law, subpoena, court order, or other legal process
- to protect our rights, property, safety, or users
- in connection with a business transaction such as a merger, acquisition, restructuring, or asset sale
These third parties may process information on our behalf and under their own privacy terms, depending on the service and the nature of the interaction.
6. Email Communications
If you sign up for our emails or otherwise provide your contact information, we may send you updates, promotions, newsletters, or other marketing communications.
You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing emails, we may still send you service-related or transactional communications where appropriate.
7. Your Choices and Opt-Out Options
You may have choices regarding how your information is used.
You may:
- adjust your browser settings to block or delete cookies
- use advertising opt-out settings made available by Google, Meta, and other third parties
- unsubscribe from marketing emails
- contact us to update or correct your information
Google states that websites using certain advertising features should inform users how to opt out of Google’s use of cookies or device identifiers, including through Google Ads Settings or industry opt-out tools.
8. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to Do Not Track requests in all cases.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide requested services
- maintain business and marketing records
- comply with legal obligations
- resolve disputes
- enforce agreements
Retention periods may vary depending on the type of information and the reason we collected it.
10. Data Security
We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information through our website, please contact us so we can review and delete the information if appropriate.
12. State Privacy Rights
Depending on where you live, you may have rights under applicable privacy laws, which may include the right to:
- know what personal information we collect and use
- request access to certain personal information
- request deletion of certain personal information
- request correction of inaccurate personal information
- opt out of certain targeted advertising or profiling activities, where applicable
To exercise any rights available to you under applicable law, please contact us using the information below. We may need to verify your identity before responding to your request.
13. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the website after changes are posted means you accept the revised policy, to the extent permitted by law.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
LAS Shutters + Windows
(504) 887-1515
Website: https://lashome.com/customer-support/
